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DPO7-AFP Not detected by DPO77002SX

Model: DPO77002SX | Subject: Troubleshooting | Published: October 2026 | FAQ ID: KB-01002

Question: One of our two 70GHz scopes cannot find the Auxiliary Front Panel unit.   Error, Windows Device Manager, Universal Serial Bus Controllers, "Cypress FX1 Default ID EEProm - missing". 

Based on the error from the customer, the DPO7AFP driver needs to be reinstalled.

 

Answer: See instructions to reinstall the driver attachement.